Industries
The systems change. The operating questions stay concrete.
Industry contexts help frame the documents, systems, exceptions and human decisions an implementation must respect.
Manufacturing & Engineering
RFQs, technical documents, product information and operational records often move between email, ERP systems, spreadsheets, document repositories and people. Finch can design controlled workflows around those hand-offs without pretending every technical decision belongs to AI.
ERP · CRM · EmailView detail 02Professional Services
Client intake, proposals, project reporting and internal knowledge create repetitive coordination work. AI can help retrieve information and prepare drafts, while professional judgment remains with the people responsible for the engagement.
Email · CRM · Project systemView detail 03Construction & Field Services
Information often starts at the site and is re-entered in the office. Enquiries, measurements, work orders, photos, field forms and completion records need a practical path between mobile users and office systems.
Job-management system · Email and messaging · SchedulingView detail 04Logistics
The routine shipment is usually not the difficult one. Work appears when status is late, a document is missing or information differs across email, operational systems and customer records.
Order or booking system · Shipment status source · CRMView detail 05Retail & E-Commerce
Product, order and customer-service information often sits in separate commerce, support and operational systems. Useful automation retrieves the right context without turning a support workflow into an autonomous refund or customer decision engine.
Commerce platform · Order system · CRM or support systemView detail 06Corporate Operations
Finance, procurement, HR, operations and management work often crosses department boundaries. Forms, policy context, approval authority and audit records need to remain connected as the request moves between people and systems.
HR system · Finance and accounting · ProcurementView detailProject context
Describe the process and systems involved.
Finch can assess where AI, software, integration, rules and human control belong.